When trying to purchase a flight ticket on Cheaptickets.ch and selecting payment as bank transfer, it asked for our online Banking user ID and then asked to submit the banks account's password directly on their webpage. If instead, it would have directed us to our bank's website (like any other website would), that would not raise red flag. This sounded very strange so we decided to pay through paypal although it was 7 francs more. After the payment was completed, we got the booking number back and then the popup on the website indicated that if the ticket doesn't arrive in one hour in your inbox/email, we should contact their customer service. It never did. We emailed their customer service many times and even posted on their facebook page but got no reply. Its been three days so basically it doesn't look like we are getting any ticket or our money back.
We have bought a flight ticket from them once before without problems. But at this time, it seems that the money is lost and their customer service is non-existent. Calling them is 70 cents a minute and based on online reviews, it seems that it won't do any good either.
Did we just got scammed and are there others here who have similar experiences?
Cheaptickets.ch a scam?
We have bought a flight ticket from them once before without problems. But at this time, it seems that the money is lost and their customer service is non-existent. Calling them is 70 cents a minute and based on online reviews, it seems that it won't do any good either.
Did we just got scammed and are there others here who have similar experiences?
